# **JOE JULIAN**

**Enterprise Product Manager (Workforce Management & B2B SaaS)**

Derby, UK | MrJoeJulian@gmail.com | 077387144130 | [LinkedIn Profile](https://www.google.com/search?q=https://www.linkedin.com/in/joe-julian-659414134)

## **🚀 PROFESSIONAL SUMMARY**

Commercial Product Manager (Workforce Management & B2B SaaS) with a 10-year progressive trajectory from Technical Trainer and Implementation Consultant to Product Owner, P\&L Leader, and AI Pioneer. A highly technical product leader with an engineering and enterprise technical support foundation, adept at leveraging "vibe-coding" methodologies to rapidly transition abstract product visions into functional enterprise Proof of Concepts (PoCs). Proven track record of executing massive strategic turnarounds, including halving configuration timelines, slashing excess inventory overhead by 60% in 10 months, and boosting application NPS by 11 points following a stalled 18-month development pause. Grounded in a deep, specialized background in Special Educational Needs (SEN) and EAL, he champions industry-leading digital accessibility (WCAG 2.2 AA) and inclusive, user-centric design across multi-tiered corporate platform architectures.

## **🛠️ CORE SKILLS**

| Category | Core Capabilities |
| :---- | :---- |
| **Product Strategy & Data Performance** | Commercial P\&L Ownership • Growth Strategy (NRR / GRR Optimization) • Enterprise Product Analytics (Pendo) • Continuous Product Discovery • Strategic Feature Prioritization (RICE/MoSCoW) • Opportunity Mapping |
| **AI-Native & Prototyping Capabilities** | AI-Powered Product Development ("Vibe-Coding") • Rapid Enterprise Prototyping • Next-Gen Cloud-Native Product Strategy • Corporate AI Literacy & Training Deployment |
| **Technical Product & Platform Architecture** | Technical Product Strategy • API-First Design & Ecosystem Interoperability • Technical Problem Scoping • Cross-System Data Cleansing & Synthesis • Agile / Scrum Methodologies • Incident Response & Data Governance • Infrastructure & SLA Alignment |
| **Workplace Management & Accessibility** | Workforce Management (WFM) Engine Architecture • Inclusive UX Design (WCAG 2.2 AA Frameworks) • Special Educational Needs (SEN) & EAL Cognitive Adaptation • Automated Regulatory & Workforce Compliance • IoT & Hardware-to-Software Metrics • Enterprise B2B SaaS Persona Empathy |
| **Strategic GTM & Lifecycle Management** | Large-Scale Platform Migrations • Design System Governance & Scale • Cross-Functional GTM Orchestration • Value-Driven Product Delivery • Strategic Product Sunsetting & Decommissioning • SKU Rationalization |

## 

## **💼 PROFESSIONAL EXPERIENCE**

### **oneAdvanced | B2B SaaS Workforce Management Solutions**

**Product Manager – Core HR, Performance, Engagement & AI-Native Solutions** | *July 2024 – Present*

> Dual-manage the flagship Performance & Engagement suite alongside the greenfield strategic development of next-generation, cloud-native integrated HR and Payroll platforms.

* **Turnaround of High-Stakes UX Overhaul:** Rescued a stalled, year-long "dark" redesign project, successfully restarting feature delivery after an 18-month pause and modernizing the application experience at scale.  
* **High-Volume Platform Cutover:** Masterminded the overnight migration of 180,000 unique monthly visitors and over 2 million monthly clicks to the new company platform with zero disruption to user workflows.  
* **Aggressive Sentiment Growth:** Achieved a definitive **11-point increase in Net Promoter Score (NPS)**, elevating product sentiment to an all-time high of 32 through targeted usability enhancements.  
* **Comprehensive GTM Strategy:** Migrated 100% of customers to a new secure authentication platform in 6 months, orchestrated the overhaul of 100+ documentation articles, and delivered unified alignment to the executive suite and 200+ sales personnel.  
* **Greenfield Prototyping & Strategy:** Personally vibe-coded and engineered a fully functional, end-to-end Proof of Concept (PoC) for the new enterprise HR system, successfully demonstrating the software’s UX ethos, AI-driven capabilities, and architectural direction to executive leadership.  
* **Velocity Optimization via AI:** Championed the adoption of modern, AI-augmented development methodologies within cross-functional agile squads, successfully optimizing cycle times and accelerating platform time-to-market.  
* **Corporate AI Evangelism:** Partnered with the corporate legal department to architect compliant corporate AI usage training; delivered live to 100+ employees to scale AI-driven workflows safely across the organization.  
* **Scale & Governance:** Spearheaded design system adoption across 11 functional modules, encompassing 170 base screens, 300+ scenario-based dialogs, and 220+ individual features to unify product presentation.

**Product Manager – Clocking and Access Control Hardware Systems** | *September 2023 – August 2024*

> Managed the end-to-end product strategy and lifecycle operations for the integrated IoT hardware, clocking terminals, and physical Access Control systems that interfaced with our Time & Attendance WFM suite.

* **Portfolio & SKU Rationalization:** Conducted a comprehensive profitability (P\&L) analysis of the Access Control hardware line; successfully influenced executive leadership to pivot from in-house hardware manufacturing to a strategic partner model, eliminating over 500 hardware SKUs.  
* **Supply Chain Optimization:** Inherited an over-ordered, ballooning hardware supply chain; re-aligned the internal sales pipeline and renegotiated vendor delivery schedules to **slash excess stock levels by 60% within 10 months**.  
* **Data Synthesis & Cleansing:** Navigated a critical data reconciliation project, executing complex data manipulation to merge mismatched legacy data with Salesforce records, providing the exact data integrity required to back major strategic shifts.

**Product Manager – Core HR & Legacy Applications** | *November 2022 – September 2023*

> Stepped into full Product Management ownership for the core HR software application, steering platform stability, data governance, and strategic lifecycle management.

* **Incident Response & Governance:** Led a cross-functional crisis management squad (Legal, Engineering, Professional Services) to isolate and remediate a critical P1 data security incident, making swift risk-vs-value product decisions to disable vulnerable functionality and protect enterprise customer data.  
* **Strategic Product Decommissioning:** Successfully executed the end-of-life (EOL) and sunsetting strategy for the legacy SaaS application line, partnering with a dedicated decommissioning team to manage customer migration paths and mitigate compliance risks.  
* **Data-Driven Feature Design:** Leveraged **Pendo** product analytics and user feedback to re-engineer core product modules, including a complete rework of the leave authorization process and a real-time pro-rating system.

**Product Enablement Executive** | *November 2022 – November 2023*

> Bridged the gap between implementation friction and engineering priority to drive rapid user adoption and customer success.

* **Implementation Friction Reduction:** Audited configuration bottlenecks to design strategic onboarding frameworks and automated data migration tools, **halving average implementation timelines and saving 5+ days per deployment**.  
* **Value-Driven Capability Shaping:** Shaped over 50% of the core functionality leveraged during key sales pitches, translating complex back-end operations into clear product advantages that highlighted client time-to-value (TTV).

**Senior Application Consultant & Lead Application Consultant** | *August 2018 – November 2022*

> Provided enterprise implementation consultancy, custom system configuration, and client-facing project strategy for customers with up to 7,000 staff on role across the UK and Ireland.

* **Custom Workflow Architecture:** Specialised in creating highly complex, custom customer workflows across HR, Payroll, and absence management systems to align on-premise and cloud systems with distinct business logic.  
* **Consulting Best Practices:** Trained and mentored new consultants while driving massive improvements in delivery documentation, work estimates, and escalation frameworks.

**Technical Trainer – HR & Payroll Products** | *August 2016 – August 2018*

> Delivered high-impact software training across multiple software suites and distinct sectors (including Healthcare and Finance), focusing heavily on core HRIS and Payroll software implementation.

### **🏫 EARLIER EXPERIENCE**

**Highfields School & Derbyshire Academies | Education Sector**

*Special Educational Needs (SEN) & EAL Specialist Teacher / ICT & Mathematics Teacher* | *2010 – 2016*

* **Accessibility & Inclusive Instructional Design:** Directed custom pedagogical and visual layout adaptations as the department’s designated Special Educational Needs (SEN) and English as an Additional Language (EAL) specialist. Designed inclusive cognitive frameworks that directly map to modern WCAG navigability standards.  
* **Digital Transformation Consulting:** Advised on and engineered school-wide IT developments, including transitioning to digital curricula, integrating custom hardware solutions, and programming custom tools utilizing VBA, XML, and C\#.  
* **Special Needs Support:** Developed a deep understanding of cognitive behavioral variance and user adaptation workflows during initial tenure as a Special Educational Needs Teaching Assistant.

**BT Broadband, Scottish Water, BrightSolid | Technical Support Operations**

*1st & 2nd Line Technical Support & Technical Team Leader* | *2002 – 2009*

* **Infrastructure Operations:** Managed short, medium, and long-term technical support lines under strict corporate SLAs, engineering solutions for nationwide Microsoft and Unix/Linux enterprise network architectures.

## **🎓 EDUCATION & CERTIFICATIONS**

### **Professional Certifications**

* **Product Analytics Certification** – Product School | *September 2023*  
* **Product-Led Certification** – Product School | *May 2023*  
* **Product Management Basics Certification** – Product School | *September 2023*

### **Academic Qualifications**

* **Post Graduate Certificate of Education (PGCE) in Secondary Education (Mathematics & IT)**

  * *University of Nottingham* | *Graduated with Distinction*

* **BSc (Hons) in Computer Games Technology / Development**

  * *Abertay University, Dundee*

* **A-Levels & AS-Levels:** Computing (A), Mathematics (C), Physics (D), Graphic Art (96%)

## **🧠 PROJECTS & PERSONAL INTERESTS**

* **AI & Vibe-Coding Exploration:** An active practitioner of generative AI toolchains and rapid development frameworks; designed and vibe-coded a fully interactive, production-ready strategic game website featuring custom mechanical logic and automated asset generation.  
* **IoT & Hardware Prototyping:** Enjoys building custom electronics and physical computing systems using Raspberry Pi and Arduino microcontrollers, mirroring a deep personal curiosity for physical-to-digital system mechanics.  
* **Precision Culinary Arts:** Passionate about high-precision home cooking, specializing in long-duration sous vide techniques and complex pressure-cooking recipes.  
* **Advanced Canine Training:** Actively engaged in professional dog training methodologies and high-engagement behavioral mechanics.  
* **Early Childhood Communication:** Developed functional fluency in basic baby sign language to optimize early-stage cognitive communication and development.